Privacy Policy

1. What this covers

DealviX shows people deals and short videos from shops near them, and rewards them with points for watching. This policy explains what we collect, why, who sees it, and what you can do about it. It covers the DealviX website and apps.

2. What we collect

When you use DealviX we collect:

• Your account details: name, email address, mobile number, and a password (kept only in scrambled form; nobody at DealviX can read it).
• Your location, only if you choose to share it. It is used to show you deals and videos near you. You can also type a city instead.
• What you do in DealviX: videos you watch, points you earn and spend, deals you save, like or comment on, shops you follow, reviews, ratings, messages, and friend requests.
• Your device and internet address when you sign in, so we can show you your signed-in devices, keep your account safe, and spot fraud and abuse.
• For businesses: the business name, address, hours, pictures, team members, and, to get verified, the owner's ID, a selfie and a business licence or shop photo.

3. How we use it

• To run DealviX: sign you in, show you what is nearby, count your watching, give you points and let you spend them at a shop.
• To keep it fair and safe: stop fake accounts, repeated reward claims and other abuse, and check that businesses are real.
• To contact you about your account: text codes to confirm your number, password resets, and notices you choose to receive by email. We do not send marketing texts.
• To improve DealviX and fix problems.

4. Who sees your information

Other people see only what your privacy settings allow (for example your name and photo on comments and reviews). A shop sees that you redeemed points at its counter and the amount, but not your phone number or email.

We do not sell your personal information. We use a few companies to run the service, and they handle your information only for us:

• Twilio, to send and check text codes and to check that a number is a real mobile number.
• An email delivery service, to send emails to you.
• Cloudflare, to store pictures, videos and backups, and to run our domain name.
• Our server hosting provider.

5. Verification documents

IDs, selfies and licences sent by businesses are stored privately. Only DealviX staff who check businesses can open them, and each time one is opened it is recorded. They are used only to verify the business.

6. Cookies

DealviX uses cookies only to keep you signed in and to keep the site working. We do not use advertising or tracking cookies, so there is nothing to switch off.

7. How long we keep it

• Your account information and activity are kept while your account is open, and for as long as we need them to keep points and shop records correct.
• Text-code records are deleted after a few days, password reset links after a week, and sent emails after about three months.
• Database backups are kept for about 30 days.
• [Anything else DealviX decides, for example how long records are kept after an account is closed.]

8. Your choices

You can change your details, privacy settings and notification settings in Settings, and deactivate your account there.

To see, correct or delete the information we hold about you, email us. We will answer within [number] days. [Add any state-specific rights DealviX is required to describe.]

9. Security

Connections to DealviX are encrypted. Passwords are stored scrambled, private documents are kept apart from public pictures, and access to them is limited and recorded. No system is perfectly secure, so please use a strong password and tell us at once if you think your account was used by someone else.

10. Children

DealviX is for people aged [minimum age] and over. We do not knowingly collect information from younger children.

11. Changes and contact

If we change this policy we will update the date above and, for important changes, tell you in the app. Questions: support@dealvix.com.